Terms of Service

Last Updated: May 15, 2026

Welcome to Unfuck Your Reviews. By accessing or using our website and services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use our services.

1. Services

Unfuck Your Reviews provides review management services, including:

• Review monitoring and response
• Review request campaigns
• Google Business Profile optimization
• Negative review management
• Reputation reporting and analytics

Services are provided on a subscription basis unless otherwise specified.

2. Account Registration

To use our services, you must:

• Provide accurate and complete information
• Be at least 18 years old
• Have authority to bind your business to these Terms
• Maintain the security of your account credentials

You are responsible for all activity under your account.

3. Subscription and Payment

Pricing

Service pricing is provided during the sales process. Prices are subject to change with 30 days' notice.

Billing

• Subscriptions are billed monthly in advance
• Payment is due on the first day of each billing cycle
• We accept major credit cards and ACH transfers
• Failed payments may result in service suspension

Refunds

We offer a 30-day money-back guarantee on your first month of service. After that, all payments are non-refundable. Refunds are issued to the original payment method within 7-10 business days.

4. Cancellation

You may cancel your subscription at any time:

• Cancellations take effect at the end of the current billing cycle
• No refunds are provided for partial months
• You remain responsible for any outstanding charges
• We may retain your data for a reasonable period after cancellation

To cancel, contact us at [email protected].

5. Service Limitations

What We Will Do

• Monitor reviews across platforms you specify
• Draft professional responses to reviews
• Send review requests to customers you provide
• Optimize your Google Business Profile
• Provide monthly reporting

What We Will Not Do

• Post fake or misleading reviews
• Remove legitimate negative reviews (unless they violate platform policies)
• Guarantee specific rating improvements or timeframes
• Engage in unethical or illegal review practices
• Take legal action against reviewers on your behalf

6. Customer Obligations

You agree to:

• Provide accurate customer contact information
• Give us access to your Google Business Profile and other review platforms
• Respond to urgent requests within 24-48 hours
• Comply with all applicable laws and platform terms of service
• Not use our services for illegal or fraudulent purposes

7. Intellectual Property

All content on our website, including text, graphics, logos, and software, is owned by Unfuck Your Reviews or our licensors and protected by copyright and trademark laws.

You may not:

• Copy, modify, or distribute our content without permission
• Use our trademarks or branding without authorization
• Reverse engineer or decompile our software

8. User Content

By providing us with customer data, review responses, or other content, you grant us a license to use that content to provide our services.

You represent and warrant that:

• You own or have rights to the content you provide
• Your content does not violate any laws or third-party rights
• You have consent to share customer information with us

9. Confidentiality

We will keep your business information confidential and will not disclose it to third parties except:

• As necessary to provide our services
• With your consent
• As required by law

10. Disclaimers

Services are provided "as is" without warranties of any kind.

We disclaim all warranties, including:

• Warranties of merchantability and fitness for a particular purpose
• Guarantees of specific results or rating improvements
• Uninterrupted or error-free service

Results Disclaimer: Review improvement results vary by industry, location, and individual circumstances. Past performance does not guarantee future results.

11. Limitation of Liability

To the maximum extent permitted by law:

• Our total liability is limited to the amount you paid in the past 12 months
• We are not liable for indirect, incidental, or consequential damages
• We are not liable for lost profits, revenue, or business opportunities
• We are not liable for third-party actions or platform policy changes

12. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from:

• Your use of our services
• Your violation of these Terms
• Your violation of any laws or third-party rights
• Content you provide to us

13. Termination

We may suspend or terminate your access to our services if:

• You violate these Terms
• You fail to pay amounts owed
• You engage in fraudulent or illegal activity
• We are required to do so by law

Upon termination:

• You remain liable for any outstanding charges
• We may delete your data after a reasonable period
• Provisions that should survive termination will remain in effect

14. Changes to Terms

We may modify these Terms at any time. We will notify you of material changes by:

• Posting the updated Terms on our website
• Sending an email to your registered address

Continued use of our services after changes constitutes acceptance of the new Terms.

15. Dispute Resolution

Informal Resolution

Before filing a claim, you agree to contact us to attempt to resolve the dispute informally.

Arbitration

Any disputes that cannot be resolved informally will be resolved through binding arbitration in accordance with the American Arbitration Association's rules.

Class Action Waiver

You agree to resolve disputes on an individual basis and waive any right to participate in class actions or collective proceedings.

16. Governing Law

These Terms are governed by the laws of the State of [Your State], without regard to conflict of law principles.

17. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will remain in full force and effect.

18. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Unfuck Your Reviews regarding our services.

19. Contact Information

For questions about these Terms, contact us:

• Website: unfuckyourreviews.com
• Email: [email protected]

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.